Ann Arbor, MI – After an exciting Super Bowl game last Sunday, CBS aired a new show called Undercover Boss.  Just as most of us at RRS were excited to see the Audi Green Police commercial, we were equally intrigued to see a behind scenes look at Waste Management, a company in which we cross paths with often.  The overall premise of the show included valuable insight into the Waste Management company as Larry O’Donnell (President and COO) worked alongside his front line employees as he sorted recyclable materials at a Material Recovery Facility (MRF), rode in a curbside collection truck, collected litter at a landfill site, cleaned porta-potties and helped operate a landfill scale house.  As many of us watched this episode, we could all relate with how many times upper management hasn’t understood the concerns, frustrations and hurdles the average employee has as they traverse to get their job done on a daily basis. Read the whole story…